Introduction
This Privacy Policy describes how Inventory Pro, developed by Deltara Tech ("we," "our," or "us"), collects, uses, and protects your information when you use our inventory management application ("App" or "Service").
Information We Collect
Account Information
- User Profile: Name, email address, company name, and contact information
- Authentication Data: Username, encrypted passwords, and login credentials
- Subscription Details: Billing information, subscription plan, and payment history
Inventory Data
- Product Information: Product names, descriptions, SKUs, categories, and specifications
- Inventory Levels: Stock quantities, locations, and movement history
- Supplier Data: Vendor information, contact details, and purchasing records
- Transaction Records: Sales, purchases, adjustments, and inventory transfers
- Custom Fields: Any additional data fields you create within the App
Usage Information
- App Analytics: Feature usage, session duration, and user interactions
- Device Information: Device type, operating system, app version, and unique device identifiers
- Performance Data: Error logs, crash reports, and app performance metrics
- Location Data: If enabled, general location for multi-location inventory tracking
Communication Data
- Support Interactions: Customer support communications, feedback, and bug reports
- Notifications: Preferences for app notifications and alerts
How We Use Your Information
Core App Functionality
- Inventory Management: Process and store your inventory data for tracking and reporting
- User Experience: Customize the app interface and provide personalized features
- Data Synchronization: Sync data across your devices and team members
- Reporting: Generate inventory reports, analytics, and business insights
Service Improvement
- App Development: Improve features, fix bugs, and develop new functionality
- Performance Optimization: Monitor and enhance app performance and reliability
- Security: Detect and prevent unauthorized access and fraudulent activity
Communication
- Account Management: Send account-related notifications and updates
- Customer Support: Respond to inquiries and provide technical assistance
- Product Updates: Notify you of new features and important changes (with your consent)
Data Storage and Security
Data Storage
- Cloud Infrastructure: Your data is stored on secure cloud servers with enterprise-grade security
- Data Backup: Regular automated backups ensure data recovery and continuity
- Geographic Storage: Data may be stored in multiple geographic regions for redundancy
Security Measures
- Encryption: All data is encrypted in transit and at rest using industry-standard protocols
- Access Controls: Role-based access controls limit data access to authorized users only
- Authentication: Multi-factor authentication options for enhanced account security
- Regular Audits: Security assessments and vulnerability testing are conducted regularly
Data Sharing and Disclosure
We Do Not Sell Your Data
We do not sell, rent, or trade your personal or business information to third parties.
Limited Sharing
We may share your information only in these circumstances:
- Team Members: Data sharing within your organization as configured by account administrators
- Service Providers: Trusted third-party services for hosting, analytics, and payment processing
- Legal Requirements: When required by law, regulation, or legal process
- Business Protection: To protect our rights, property, or safety, or that of our users
- Business Transfers: In connection with mergers, acquisitions, or asset sales (with user notification)
Integration Partners
If you choose to integrate with third-party services (accounting software, e-commerce platforms), data sharing is governed by your explicit consent and their respective privacy policies.
Your Data Rights
Access and Control
- Data Export: Download your data in standard formats at any time
- Account Settings: Modify your profile information and preferences
- Data Deletion: Request deletion of your account and associated data
- Data Portability: Transfer your data to another service provider
Privacy Controls
- Notification Preferences: Control what communications you receive
- Location Services: Enable or disable location-based features
- Analytics: Opt out of non-essential usage analytics
- Team Permissions: Manage data access for team members
Data Retention
Active Accounts
We retain your data while your account is active and for the duration of your subscription.
Account Termination
- Grace Period: Data is retained for 30 days after account termination for recovery
- Data Deletion: After the grace period, data is permanently deleted from our systems
- Legal Requirements: Some data may be retained longer to comply with legal obligations
- Backup Systems: Data in backup systems is deleted according to our standard retention schedule
Third-Party Services
Integration Services
The App may integrate with third-party services (payment processors, cloud storage, analytics). These services have their own privacy policies that govern their data practices.
Service Providers
We work with trusted service providers for:
- Cloud hosting and infrastructure
- Payment processing
- Customer support tools
- App analytics and performance monitoring
Children's Privacy
Inventory Pro is designed for business use and is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers, including standard contractual clauses and adequacy decisions.
Cookies and Tracking
The App may use cookies and similar technologies for:
- Authentication: Maintaining your login session
- Preferences: Remembering your app settings
- Analytics: Understanding app usage patterns (you can opt out)
- Performance: Optimizing app functionality
Data Breach Notification
In the unlikely event of a data security incident, we will:
- Investigate and contain the incident promptly
- Notify affected users within 72 hours when feasible
- Provide clear information about what happened and what we're doing about it
- Offer assistance and resources to help protect your information
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or applicable laws. We will:
- Notify users of material changes through the App or email
- Post the updated policy with a new effective date
- Provide a summary of significant changes
Contact Us
For privacy-related questions, requests, or concerns:
Inventory Pro Support
Email: deltaratech@gmail.com
Subject Line: "Inventory Pro Privacy"
Address: New Orleans, Louisiana, USA
Data Protection Officer
For data protection inquiries in regions with specific privacy regulations, please contact our designated representative at the email above.
Regional Privacy Rights
California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected and how it's used.
European Residents (GDPR)
European residents have rights under the General Data Protection Regulation, including data portability, rectification, and the right to be forgotten.
Other Jurisdictions
We comply with applicable privacy laws in all jurisdictions where we operate.